Camomilla
Unique garments synonymous with femininity, elegance and versatility.
The Brand
The Challenge
Sara Della Corte, Digital and E-commerce manager
The steps to success
Thanks to the implementation of different payment gateways such as ScalaPay, PayPal and bank transfer, Camomilla Italia's customers can easily shop online using the payment methods that best suit their preferences. Offering excellent customer service in several languages and with a diversity of contact points has also been essential to achieving brilliant results in its online sales. The good work has been reflected in great results such as having an 11% increase in online shoppers, which is reflected in having a customer satisfaction rate of 4.75 out of 5.
The Solution
The Results
19%
Increase in Revenue
Thanks to the integration of different payment methods for the eShop
20%
Increase in Average Reception
Thanks to a localised user experience
11%
Increase in New Visitors
According to Penetration in New Global Markets